Terms & Conditions
Last Updated: January 2024
By accessing our website or engaging with Whatsy's WhatsApp communication services, you agree to the following Terms & Conditions.
1. Acceptance of Communications
By submitting your phone number or interacting with our business, you consent to receive:
- Transactional WhatsApp messages
- Service-related alerts and reminders
- Promotional messages (where applicable)
You may opt out anytime by replying "STOP" or "UNSUBSCRIBE."
2. User Responsibilities
Users agree to:
- Provide accurate and updated contact information
- Not misuse the WhatsApp communication channel
- Not engage in spamming, harassment, or violation of any law
You are responsible for ensuring that your WhatsApp number remains active and accessible.
3. Grievance Redressal
If you have any concerns, feedback, or wish to stop communication, you can contact our support team:
We aim to resolve grievances promptly and fairly.
4. Opt-Out Rights
You can withdraw your consent to receive WhatsApp messages by:
- Sending "STOP" or "UNSUBSCRIBE"
- Contacting our support team
Once opted out, you may stop receiving updates, offers, or service notifications.
5. Limitation of Liability
Whatsy shall not be held liable for:
- WhatsApp platform outages or API limitations
- Delays, delivery failures, or service interruptions caused by third-party providers
- Unauthorised use of your WhatsApp number by external parties
- Any indirect, incidental, or consequential damages
Your use of the service is at your own discretion and risk.
6. Data Usage
All data collected is governed by our Privacy Policy. By using our services, you acknowledge that your data will be processed for communication and service delivery purposes.
7. Policy Updates
Whatsy reserves the right to modify or update these Terms & Conditions at any time. Users will be considered to have accepted changes if they continue to use the website or services after updates are posted.
8. Governing Law
These Terms & Conditions are governed by applicable local laws and regulations.
9. Contact Information
For questions, clarifications, or support: